Duty of Candour

Introduction to the Duty of Candour
• Definitions
• Purpose and ethical importance

Legal Framework and Policy Context
• What the law requires
• Regulatory obligations
• Recognising When It Applies
• Definitions of a “notifiable safety incident”
• Examples of when the duty is triggered
• The Communication Process
• Apologies vs. admissions of guilt
• How to explain incidents clearly and empathetically
• Accountability and Learning
• Documenting responses
• Feeding into service improvements

Staff Wellbeing and the Second Victim
• Addressing impact on professionals

Case Studies