Archives: Courses
Trident Healthcare Solutions
CSTF Mandatory & Statutory Training – Ability Recruitment Group
Care Standards
Pertemps Private
DS Restraint
Introduction to Restraint
- Guidelines
- Legislation
- Frameworks
- Restraint Reduction Network Training Standards 2019
- BILDACT Certification
Theories of Restraint Use
- Least Restrictive Option Theory
- Proportionality Theory
- Best Interest Theory
- Duty of Care Theory
- Dignity and Human Rights Framework
- Therapeutic Relationship Model
- De-escalation as Prevention
- Safeguarding Vulnerable Adults
Protection from Liability
- Introduction to liability
- The Acid Test / Deprivation of Liberty
Types of Restraint
- Physical Restraints
- Safe Application of Physical Restraint
- Mechanical Restraints
- Safe Application of Mechanical Restraint
- Chemical Restraints
- Safe Application of Chemical Restraint
- Key Principles for all Types of Restraint
Preventative
- De-escalation Skills
- Non-Verbal De-Escalation
Risk Assessment and Prevention
- Prevention of Injury
- Adhering to Ethical Guidelines
- Teamwork and Communication
- Ongoing Training and Development
- Accountability
Compliance with DoLS and LPS
- Understanding DoLS and LPS
- Criteria for Using Restraint under DoLS/LPS
- Key Principles
- Safeguarding Patient Rights
- Best Practice for Compliance
Deprivation of Liberty Safeguards (DoLS)
- Definition of Patient Centred Care
- What does Patient Centred Care mean?
- Understanding How to Use Restraint
- Understanding the Principles of Care
- Emphasizing De-Escalation Techniques
- Exploring Alternatives to Restraint
- Informed Consent and Advocacy
- Regular Review and Reflection
- Legal and ethical considerations
- Communication with Patient and Family
Using Restraint with Dignity, Autonomy and Individual Care Needs at the Forefront
- Respecting Patient Dignity
- Promoting Patient Autonomy
- Addressing Individual Care Needs
- Importance of De-escalation
- Alternatives to Restraint
- Using Restraint Appropriately
- Legal and Ethical Considerations
Case Studies
- Seni’s Story
- Colin Holt
- JK
- Kingsley Burrell
- The ‘Bournewood Case’
- Oliver McGowan
Monitoring and Assessment of Patients Under Restraint
- Preventing Physical Harm
- Ensuring Emotional and Psychological Well-being
- Assessing the Necessity of Continued Restraint
- Monitoring for Complications
- Post-Restraint Monitoring and Care
GAP Mandatory Training
Buccal Midazolam
Breakaway Training
Oliver McGowan
Test Certificate
This is a test course.
DS Violence and Aggression
Module A – Induction and Awareness Raising
Introduction
- Course objectives
- Legislation
- Na*onal Guidelines
- Health and Safety Executive
- Violence and Aggression, Risk Assessment Defined
Types of Violence & Aggression
- Physical Violence
- Psychological/Emotional Violence
- Sexual Violence
- Economic/Financial Violence
- Cultural Violence
- Institutional/Structural Violence
- Cyber Violence
- Aggressive Behaviour
Combatting Violence and Aggression in the Workplace
- Launch of the NHS Wales Shared Services Programme (video)
- Employer Responsibilities
- Lived Experience (video)
- Employee Responsibilities
Reporting Incidents
- Employee Safety
- Prevention and Risk Management
- Legal Compliance
- Support and Recovery
- Accountability
- Staff Morale & Trust
Established Processes for reporting Workplace Violence and Aggression
- Immediate Action and Safety
- Incident Reporting
- Investigation of the Incident
- Involvement of External Authorities (if necessary)
- Support for Affected Staff
Violence and Aggression in Hospitals
- Lived Experiences (Leeds Teaching Hospital NHS Trust)
- Statistics for 2022/23
Local Policy and Procedures
- Staff Intranet
- Occupational Health or Human Resources (HR) Departments
- Safety and Security Office
- Employee Handbook or Induction Materials
- Health and Safety Department
- Ward or Departmental Noticeboards
- Line Managers or Supervisors
Staff Support Mechanisms
- Occupational Health Services
- Employee Assistance Programmes (EAP)
- Counselling and Psychological Services
- Peer Support Programmes
- Debriefing and Incident Support
- Trauma Informed Care Teams
- Support from Line Managers and Supervisors
- Trade Unions and Professional Bodies
- Health and Safety Department
- Human Resources (HR) Support
Module B – Theory of Personal Safety and De-escalation (Slide 164)
Recap
- Definition of Violence and Aggression
Influencing Factors
- Workplace Layout
- Staffing Levels
- Patient Condition
- Training and Preparedness
- Workplace Policies
- Shift Patterns
- Environmental Stressors
Patient-Related Factors
- Mental Health Issues
- Pain or Discomfort
- Fear or Anxiety
- Frustration with Treatment Delays
Staff-Related Factors
- Overwork and Burnout
- Inadequate Training
- Perceived Disrespect or Miscommunication
Environmental Factors
- Overcrowding and Long Wait Times
- Physical Discomfort
- Lack of Privacy
Family & Visitor Factors
- Emotional Stress
- Unrealistic Expectations
Communication Barriers
- Language Differences
- Lack of Information
Substance Abuse
- Intoxication
Cultural & Personal Belief
- Conflicts Over Care Plans
- Personal Experiences Security & Safety Concerns
- Lack of Security Presence
- Access to Weapons or Dangerous Items
Communication Skills
- Active Listening
- Empathy and Validation
- Calm Tone and Body Language
- Clear and Simple Communication
- Set Boundaries Respectfully
- Stay Non-Defensive
- Offer Assistance
- Use Non-Confrontational Language
- Give Space
- Offer Reassurance
- Know When to Exit or Seek Help
Understanding Organisa*onal Policies and Procedures
- Zero Tolerance Policy
- Risk Assessment and Prevention
- Staff Training & Education
- Reporting & Documentation Procedures
- Use of Restraints
- Support for Staff
- Legal Frameworks and Compliance
- Involvement of Law Enforcement
- Managing Repeat Offenders
- Communication with Patients and Families
Reporting Incidents
- Overview
- Immediate Action Following the Incident
- Incident Report
- Investigation and Follow-Up
- External Reporting
- Supporting Staff Post-Incident
- Staff Support Systems
Module C – Breakaway (slide 339)
De-escalation Techniques & Skills
- Prevention and Preparation
- Ensure Safety
- Self-awareness
- Effective Communication
- Empathy & Validation
- De-escalation Techniques
- Problem-solving and Resolution
Risk Assessment
- Awareness of the Environment and Risk Factors
- Identify Risk Factors
- Environmental Design and Layout
- Communication and Interaction
- Training and Education
- Monitoring and Surveillance
- Support Systems
- Engagement with Patients & Families
Awareness of Personal Safety
- Physical Environment
- Restricted Access Areas
- Personal Health & Wellbeing
- Behavioural Factors
- Interactions with Others
- Medical Equipment
- Challenge Unauthorised Access
- Security Officers & Risk Assessments
- IUDA Loop Decision Making Model
- Corrosive Substances or ‘Acid Attacks’
- Remove, Remove, Remove Protocol
- Personal Protective Measures
- Patient-Related Factors
- Workplace Influencing Factors
- Socioeconomic Conditions
Communication Skills Recap
- Effective Communication
- Active Listening
- Soft, Calm and Steady Tone
- Non-Threatening Body Language
- Empathy
- Validation
- Simple, Clear Language
- Offering Choices
Local Reporting Policies and Procedures
- Knowing when to Report
- Who to Report To
- How to Report
- Confidentiality & Follow-Up
- Compliance with Legal and Organisational Requirements
Employer & Employee Responsibilities
- Recap of Employer & Employee’s Responsibilities
- Key Legal and Ethical Issues
- Use of Force
- Ethical Considerations
- Types of Force
- Justification of Use of Force
- Consequences of Misuse
Gender & Cultural Issues
- Recap
Circumstances When Additional Assistance May Be Required
- Mental health Crisis
- Lack of Staff or Resources
- Vulnerable or High-Risk Individuals
- Cultural or Language Barriers
- Legal or Ethical Concerns
Talk Down Tips
- What is De-escalation
- De-escalation Strategies
- Safewards
- Soft Words
- Calm Down Methods
- Talk Down
Breakaway Techniques
- Non-Restrictive and Restrictive Physical Interventions
- Safety Commands
- GSA Approved Interventions
DS Preventing Radicalisation
Introduction to Prevent Strategy Legislation & Guidelines
- Learning objectives
- Legislation
- Professional Guidelines
Prevent Strategy and Agenda
- Building Partnerships, Staying Safe (Department of Health’s contribution to HM Government’s Prevent Strategy)
- Healthcare Professionals
- Definitions, Facts and Stats
- What is Prevent?
- There’s No Checklist for Identifying Terrorists
- Prevent Strategy and Agenda
- Prevent Duty
- Influence and the Concept of Polarisation
Action to take in the event of an incident
- SCaN (See, Check and Notify)
- Suspect Package
- HOT Protocols (Hidden, Obvious and Typical)
- 4 Cs (Confirm, Clear, Communication, Control)
- Bomb Threat
- Marauding Attacker and their characteristics
- Run, Hide, Tell Protocols
- Forms of Terrorism
DS Basic Life Support Neonates and Paediatric Level 3
Incorporating the course overview of Level 2 followed by:
Recap of Relevant Legislation
- Health and Safety at Work Act 1974 with links to the legislation
- Care Quality Commission Regulations
- Resuscitation Council (UK) Guidelines
- National Institute for health and Care Excellence (NICE) Guidelines
- Children Act 1989 and 2004
- Medicines and Healthcare Products Regulatory Agency (MHRA) Guidelines
- General Medical Council
- British Medication Association
- Royal College of Nursing
- Obstetric Anesthetists Association Guidelines
Introduction to the Levels of Basic Life Support
- Explanation of the different levels of BLS and who should undertake each level
- What is Basic Life Support in Neonates and Paediatrics
- Classification of Children
Specific Patient Care
- Overview of BLS
- Newborn
- Advances in neonate treatment (BBC Sounds Podcast)
- Newborn and Neonate ABCDE Assessments
- Infants
- Child
Recognising Cardiorespiratory Arrest in Neonatal and Paediatric Patients
- Neonates
- Children
Importance of Temperature Control
- Thermoregulation
- Maintenance of Body Temperature
- Prevention of Hypothermia
- Promotion of Growth and Development
- Infection Prevention
- Promotion of Feeding and Nutrition Absorption
- Prevention of Complications
- Monitoring and Intervention
- Resuscitation and Support of Transition of Babies at Birth Guidelines
- European Resuscitation Council – Newborn Guidelines
Summoning Immediate Emergency Help
- Assess the situation
- Activate local emergency services
- Provide relevant information
- Follow Call Handler’s instructions
- Prepare for EMS Arrival
- Document the incident
- Take Immediate Action – CPR, Chest Compressions, ABCDE Assessment etc
Understanding Roles and Responsibilities
- First Responder
- Carotid Artery
- Brachial Artery
- Understanding National Guidelines and local Resuscitation Policies and Procedures
- UK Ambulance Services Clinical Practice Guidelines
- Hospital Trusts and Healthcare Facilities
- Maternity Units and Neonatal Intensive Care Units (NICUs)
- Paediatric Wards and Emergency Departments
- Community Healthcare Providers
- Aaron’s Book Neonate Resuscitation Council UK Book
Recognising and Responding
- Initially finding a child who has collapsed
How to Initiate CPR Using Chest Compressions
- What are Compressions?
- Neonate Positioning
- Performing Chest Compressions on a Neonate
- Child Positioning
- Performing Chest Compressions on a Child
- Ventilation Technique- Neonate and Child
- Using the ACVPU Scale
- Quick Guide to Neonate/Child CPR
Prevention
- Keeping hazards out of harms way
- Respiratory Infections
- Asthma, Spotting the Signs of Asthma in your child
- Congenital Heart Defects
- Sepsis, James’ Story, Sepsi Symptoms, Sepsis Savvy Game, Martha’s Rule
- Trauma
- Anaphylaxis, Understanding Allergies
- Choking (Foreign Body Aspiration), Infants, Chest Thrusts,
Understanding the Importance of Your Own Personal Capabilities
- Duty of Care
- Accurate Recording of Information
- Accurate Reporting
- Confidentiality and Data Protection
- Continuous Training and Education
Do Not Attempt Cardiopulmonary Resuscitation Order (DNACPR)
- An individual’s Rights
- ReSPECT Process
- Understanding the Importance of DNR Decisions
Managing an Emergency Situation and Appropriate Responses
- Establish Clear Leadership
- Assess the Situation Quickly
- Delegate Roles and Responsibilities
- Common Roles
- Role Rotation
- Communicate Effectively
- Perform BLS Interventions
- Prepare for Advanced Help
- Handover
- Review and Reflect Post-Emergency, Debriefing
- Maintain Continuous Professional Development
Initial Post-Resuscitation Care
- Ensure Adequate Airway Management
- Support Breathing and Ventilation
- Monitor Circulation
- Monitor Cardiac Rhythm
- Assess Neurological Status
- Provide Thermal Management
- Continuous Monitoring and Reassessment
- Recognising a Seriously Ill Neonate or Paediatric Patient
DS Safeguarding Vulnerable Adults – Level 3
Safeguarding Legislation
- Statutory and Non-Statutory Guidance
- Equality Act 2010, Human Rights Act 1998, Modern Slavery Act 2015, SafeguardingVulnerable Groups Act 2006, Serious Crime Act 2015, Care Act 2014, Children and Families Act 2014, Mental Capacity Act 2005, Social Services and Wellbeing Act (Wales) 2014, Data Protection Act 2018, Mental Capacity Act (Northern Ireland) 2016, Adult Support and Protection (Scotland) Act 2007, Adults with Incapacity (Scotland) 2000
- Key Guidelines – Royal College of Nursing, National Competency Framework for Safeguarding Adults, Care Quality Commision – Safeguarding People, Department of Constitutional Affairs (2007), Mental Capacity Act 2005 – Code of Practice, Department of Health (2015) Guidance – Safeguarding Women and Girls at Risk of FMG, Department of Health (2017) Care and Support Statutory Guidance, Department of Health 2011 Safeguarding Adults – The Role of the Health Service Managers and their Boards, Home Office 2022 Domestic Abuse, Statutory Guidance, Lampard and Marsden 2015 Themes and Lessons Learnt from NHS Investigations into matters relating to Jimmy Saville, NHS England 2015, Safeguarding Vulnerable People in the NHS – Accountability and Assurance Framework, NHS England 2015 Safeguarding Children, Young People and Adults at Risk in the NHS – SAAF, Guidance for Mental Health Services in Exercising Duties to Safeguard People from the Risk of Radicalisation
Safeguarding Aims and Principles
- To prevent harm, To safeguard individuals, To promote outcomes, To raise awareness
- How does safeguarding help vulnerable adults?
- The 6 principles of safeguarding
Key Characteristics of a Vulnerable Adult
- Dependence on others, reduced capacity, chronic illness, socio-economic factors, experience of trauma or abuse
- Examples of vulnerable adults and why they are considered vulnerable
- Older Adults – Age-related vulnerabilities
- Individuals with disabilities
- Mental health conditions
- People with serious illness
- Individuals experiencing domestic abuse
- People experiencing homelessness
- Culturally or socially isolated individuals
- Economic disadvantaged individuals
Risk Factors for Radicalisation
- Prevent Strategies and Agenda
- Protocols for reporting radicalisation concerns
- Risk factors and vulnerabilities
Person-Centred Approach – Signs of Abuse
- Key elements of a PCP approach
Carers Witnessing or Suspecting Abuse
- Overview of what abuse is and what to do about it
- Bad habits
Risk and Harm Assessments
- What to consider when considering the risk and harm assessment
- Healthcare professionals role in assessing risk
Adult Abuse
- Overview of types of abuse – sexual, physical, psychological, domestic, discriminatory, financial, neglect
- Indicators of abuse, harm and/or neglect
Care Plans
- Implement the PCP approach
- Engage the individual
- Assess capacity
- Conduct a risk assessment
- Evaluation of severity and urgency
- Adopt a Multi-Disciplinary collaboration
- Information sharing
- Safety measures
- Things to consider – support services, health and wellbeing, legal and financialsupport
- Monitoring and review
- Effective Communication
Considered Judgments and Decisions
- Individual involvement
- Balancing rights and safety
- Best interest decisions
- Documentation and communication
- Review and reflect
Professional Responsibilities
- Importance of training
- Working collaboratively
- Legal responsibilities
Communicating Effectively with Adults with Special Needs
- Active Listening
- Benefits of Active Listening
Immediate Action Steps
- Ensure safety – immediate danger, emergency medical attention
- Gather information – observe and record, respect privacy
- Report concerns – within your organisation, adhere to the employer’s safeguarding policy
- Making a referral and the various agencies that have reporting structures on their websites
Ensuring Effective Advocacy
- Identifying need
- Steps to ensure effective advocacy
- Communication support
- Adult Advocacy
Reporting Abuse Concerns
- How and who to report concerns to
- Understanding forensic procedures in safeguarding
Documenting and Appropriate Records
- Record initial concerns promptly, Include essential information, personal information and nature of concern, chronological order, context and immediate actions using clear, factual language
- Professional judgement
- Objective language
- Use standardised forms
- Maintain confidentiality
- Report to relevant authorities
- Follow-up actions
- Reflect on practice
Information Sharing
- Share information effectively
- Share with relevant internal and external stakeholders
- Safeguarding Adult Boards (SABs)
Safeguarding Enquiries
- Participation in Safeguarding enquiries
- Documentation of Adult Abuse
- Formulating Management Plans for Adult Abuse
- Serious Case Reviews and Domestic Homicide Reviews
- Multi-Disciplinary Meetings
- Lessons Learned
Staff Training Requirements
- Staff Supervisions
DS Moving and Handling Level 1
Introduction to Moving and Handling
- Course objectives
- Definition of Moving and Handling
- Legal framework
Basic Principles of Moving and Handling
- Risk Assessments
- How to conduct a Risk Assessment
- TILE
- Employers’ and Employees’ Responsibilities
- Principles of Safer Moving and Handling
Ergonomics
- Task Analysis
- Individual Capability
- Identify Hazards
- Training and Education
- Environment Design
- Use of Mechanical Aids
- Work Organisation
- Movement Techniques
- Load Handling
- Patient Handling
- Safety Culture
Moving, Lifting and Handling a Patient
- Moving in/around the bedroom
- In the bathroom
- Transferring
- Falls
- Common Injuries
- Equipment
- Support & Resources
DS Moving and Handling Level 2
Introduction to Moving and Handling
- Introduction to Moving and Handling
- Definition
Legal and Organisational Guidelines
- Relevant legislation overview
- Health and Safety Executive Guidance
- National Back Exchange (NBE) Guidelines
Understanding Risk Assessment
- What are Risk Assessments?
- Why do Risk Assessments need to be undertaken?
- Consequences of failing to carry out Moving and Handling
- Who needs to do a Risk Assessment?
- Are Risk Assessments all the same?
- TILE
Body Mechanics
- Our Back and Back Injuries and their Causes
- Spinal Anatomy – Effect and Causes of Back Pain
- Anatomy and Functions of the Spine
Ergonomics & Unsafe Lifting Techniques
- What kind of workplace problems can ergonomics and human factors solve?
- The Centre of Gravity
- Base of Stability
- Manual Handling Principles
- Unsafe Lifting Techniques
Aids to Moving and Handling
- Introduction to various types of equipment, process and procedure for use
- Distinction Solutions Video demonstration
Communication and Patient Involvement
- Importance of patient communication
- Techniques for gaining patient cooperation
- Handling patient refusal and anxiety
Preventing and Managing Injuries
- Common injuries in manual handling
- Preventative measures
- First aid and reporting procedures
DS Mental Health Act 2007
Legal Framework and Key Provisions
- Structure and main sections of the MHA
- Primary Aim and Scope of the Act
- Criteria for Detention under Sections 2, 3 and 4
- Introduction to CTOs
What is a Mental Disorder?
- The Mental Health Act definition
- Introduction to Mental Illnesses, Personality Disorders, Learning Disabilities, ASD, Developmental Disorders, and other conditions encompassed by the Act
The Act Outlined
- Respect for Patient’s Rights
- Least Restrictive Option
- Patient and Public Safety
- Accountability and Oversight
- Collaborative Care
Safeguards to Protect Patient’s Rights and Well-being
- Right to Information
- Consent to Treatment
- SOAD
- Advocacy
- Right to Appeal
- Regular Reviews
- Nearest Relative
- Care Programme Approach (CPA)
Safeguarding Procedures
- Protection from Abuse
- Whistleblowing
- Strict Regulations and Legal Protections
- Complaints and Patient Feedback
Key Provisions
- Broadened Definition of Mental Disorder
- Set Criteria for Detention and Treatment
- Treatment without Consent
- CTOs
- AMHPs
- IMHAs
- Relationship with the Mental Capacity Act 2005
- Record Keeping and Documentation
Core Terms of the MHA
- Mental Disorder explained
- Detention
- Consent
- Defined AMHP Role
- Nearest Relative
- Defined IMHA Role
Healthcare Professionals Roles and Responsibilities
- Doctors
- Approved Clinician
- Nurses
- SOAD
Roles Specific to the MHA
- Section 5(4) Nurses Holding Power
Conditions for Administering Treatment Without Patient Consent
- Overview of criteria for administering treatment
- Overview of criteria for detention
Applying the Principles of the MCA 2006
- Five key principles of MCA
- Presumption of Capacity
- Patient support to make their own decisions
- Unwise decisions
- Best interests
- Least restrictive option
- Overlap of the MHA and MCA to protect patients and the public
- Criteria for Detention and Treatment Comparison
- DoLs
- Decision-making
- Assessment
- Guide to Capacity Assessment
- Guide to Best Interests Decision-making
Collaboration and Multidisciplinary Work
- Team and Care Collaboration
- Training and Professional Development
Types of Mental Health Assessments and Treatments under the MHA
- Section 2 Assessment
- Section 3 Treatment
- Emergency Assessment (Section 4)
- Holding Powers (Section 5)
- Section 135 Warrant
- Section 136
- Medication
- Psychological Therapies
- ECT
- Rehabilitation and Support Services
- Inpatient Care
- Seclusion and Restraint
Key Ethical Considerations
- Autonomy
- Consideration of Capacity Assessments, Informed Consent and Advanced Decisions
- Beneficence
- Non-Maleficence
- Justice
- Respect for Human Rights
- Accountability and Transparency
- Empowerment and Participation
Professional Conduct and Behaviour
- Trust and Respect
- Ethical Practice
- Accountability
- Quality of Care
- Respect for Diversity
- Effective Communication
- Tailored Care
- Reduce Disparities
- Patient-Centred Care including a Holistic Approach and Rights and Dignity
Lived Experiences Videos
Content Warning: This material contains descriptions of mental disorder trauma, such as references to suicide attempts that may be distressing or triggering. Viewer discretion is advised.
DS Manual Handling
Introduction to Manual Handling
- Importance of manual handling in health and social care
- Legal responsibilities and regulations
Manual Handling of an Individual
- What is manual handling of an individual
- Distinction Solutions training video
- The importance of communication
- Gaining consent
Risk Assessments
- Introduction to Risk Assessments
- What does Mobility mean?
- Why do risk assessments need to be undertaken?
- Who needs to do a risk assessment?
- Are all risk assessments the same?
Manual Handling Principles
- Staff Manual Handling Training
- TILE
- Kinetic lifting
Manual Handling Injuries and Preventative Measures
- UK Healthcare Statistics – Worked-related Illness and Injury
- WRULDs
- Manual Handling Injuries
- RIDDOR
- Centre of Gravity
- Anatomy of the Human Spinal Column
- Ergonomics
DS Food Hygiene Awareness
Understand Key Legislation and Guidelines
- Gain knowledge of relevant food hygiene laws and regulations
- What is food hygiene?
- What is the importance of good food hygiene for health and well-being?
Hazard Analysis and Critical Control Points (HACCP)
- Identifying and Controlling Food Hazards – HACCP
- Fundamental Principles of Food Hygiene
Personal Hygiene Practices
- Maintaining Personal Hygiene
Cleaning and Sanitising Equipment and Surfaces
- Understand effective cleaning and sanitising methods for kitchen equipment and food preparation areas
- Learn to use appropriate cleaning agents and follow sanitising protocols
Safe Food Storage and Temperature Control
- Understand the significance of proper food storage, including temperature control and labelling
- Learn techniques to store perishable and non-perishable food items safely
Managing Food Allergens
- Providing Accurate information about food allergens
Food Hygiene Consequences
- How can I assist someone with their food hygiene procedures?
- What are the consequences of poor food hygiene?
- How can poor food hygiene affect the healthcare service?
Food Contamination
- How to prevent food contamination and poisoning
Healthcare Professionals Role (Food Hygiene)
- What is the role of the healthcare professional in providing adequate food hygiene?
Best Practices
- What are the best practices for preparing, serving and storing food and drinks, whilst maintaining good food hygiene?
Foodborne Illnesses
- Common symptoms
- Systemic symptoms
- Severe symptoms
- Measures to prevent foodborne illnesses
Responding to Food Hygiene Emergencies
- Immediate action and containment
- Identify the source
- Medical response
- Communication with key stakeholders
- Sanitation and Disinfection
Documentation and Record-Keeping
- HACCP Plan
- Standard Operating Procedures (SOPs)
- Staff training record and competency assessments
- Temperature logs
- Sanitisation records
- Pest Control Records
- Supplier and Delivery Records
- Food Allergen Management
- Audit and Inspection Reports